Accessibility Statement

Starlight Getaways is committed to making our website and booking experience accessible to as many people as possible, including guests with disabilities.

Our approach

• We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably achievable.
• We design for keyboard navigation, sufficient color contrast, descriptive links, and readable text.
• We test our site across modern browsers and screen sizes and improve it on an ongoing basis.

Property accessibility

Accessibility features vary by home and are described on each listing. If you have specific accessibility needs for your stay — step-free entry, bedroom or bathroom on the ground floor, parking, or similar — please contact us before booking so we can help you choose a suitable property.

Need help or found a barrier?

If you experience any difficulty using this site, or need assistance completing a booking, we want to help. Please reach us through our contact page and we'll respond promptly and provide the information or assistance you need in an alternative format if required.

Ongoing commitment

Accessibility is a continuous effort. We welcome feedback on how we can make our site and stays more accessible and will make reasonable adjustments to address issues that are brought to our attention.